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Lost Tokens

Michelle West
posted this on September 16, 2012 01:32 PM

In the last 24 hours over 400,000 tokens have disappeared.  I will not continue to play your games on facebook if you are going to take away token's I earned because I wont buy any.

 

Comments

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Sharon Rose

I have over 32,000 tokens that are also missing as of today. And I even bought some

September 16, 2012 07:13 PM
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Hanne Togstad

I have lost over 91,000 tokens... I see it in the normal "window", but when I try to spin to winn,  Wips.. all gone...

September 17, 2012 04:33 AM
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Lisa Walls

Mine are gone, too!  

September 17, 2012 05:27 AM
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Kathleen Boose

I lost 153,000 tokens.  Why did this happen all of a sudden. And weirdly enough, they show up some of the time and not others.  Like mindjolt cannot decide if I really have them or not. 

September 17, 2012 06:09 AM
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Graceann

Mine are gone as well. This is happening all the time.

September 17, 2012 06:30 AM
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Linda Pawlenko

Last night something went wrong I lost all my tokens! Please return them I played your game alot and would like to continue to play with my earned tokens. Thank You for quick fix!

 

September 17, 2012 06:37 AM
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Pat Mikell

I sent an email and looking at the above "comments" I'm not the only one who has LOST tokens or points... I earned all of the over 400,000 and they do NOT appear on my FB / Mindjolt page.  What are you people doing????? yesterday when I finally got "my games" to come up, tokens WERE there, but playing the game I did NOT receive my points of 20,000 plus,  for Word Chaos....AGAIN - WHAT is going on??????

September 17, 2012 06:56 AM
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Kathy Kendall

I lost my12500+ tokens as well. Hope it will be up and running again soon.

September 17, 2012 07:25 AM
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george peck

lost 2.44million

September 17, 2012 08:48 AM
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Liznilsen

Lost 300,000+ - hope you all get it fixed quickly.

September 17, 2012 08:55 AM
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Colleen Sennott

Lost 16,755 tokens and when I try to submit a request I can't find my facebook id, so that is no help!!!

September 17, 2012 08:56 AM
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Kathleen Boose

My tokens show up less than half the time, they disappear if I try to use them.  I have updated my adobe flash player.
sometimes when I go to play, my tokens are not there and it goes through an explanation of how to use the site as if I have never been on before.  Sometimes they are there and then it returns to zero when I go to play a game, any game in any mode.  sometimes it shows zero and when I click on refresh or on my icon on the left, they reload, only to go away again when I play a game.

This has gone on for a bout 2 days now, but only yesterday was it more consistent,  Prior to this it would be correct at least some of the time.  

I would love to send a request but neither of the ids that show up are considered valid by your system.  
https://www.facebook.com/kelly.boose.5

https://www.facebook.com/photo.php?fbid=1710878728377&set=a.138...

Since using your instructions, I am still unable to send a request. 

this seems to be a common error, could you please respond to those of us on here and let us know if/when we might get help? 

September 17, 2012 10:02 AM
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Cru Elle

I lost 1,250 tokens as I was able to beat high scores five times but never earned the points for all five times that I played Whizzword Deluxe!!!!!!!

September 17, 2012 10:17 AM
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Robert Gonsoulin

My tokens are gone has well, Plus someone elses Page is going up on MYPage. Don't KNOW ANY OF THESE PEOPLE. This is not the first time this has happen, if this can't be fixed I need to know so I can remove It from my LIST

September 17, 2012 10:57 AM
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Robert Gonsoulin

THIS IS THE SECOND TIME TODAY FOR THE SAME THING, IF YOU DON'T WANT PEOPLE TO PLAY YOUR GAMES,  THAT IS OK WITH ME THERE ARE TO MANY GAMES OUT THERE. BUT I AM TRIED OF THIS. YOU NEED TO GET SOME TEXTS THAT KNOW WHAT THEY ARE DOING.

September 17, 2012 12:40 PM
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Randall Welte

I have also had the same problem. Over 50K tokens have gone missing as well as all my favorites and scores.

September 17, 2012 12:54 PM
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eileen mohan

its now monday 18th sept at 9 am and ive still no tokens and can play nothing. whats going on. over 800,000 credits gone. its a disgrace. can anyone help here

September 18, 2012 01:04 AM
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eileen mohan

its now monday 18th sept at 9 am and ive still no tokens and can play nothing. whats going on. over 800,000 credits gone. its a disgrace. can anyone help here

September 18, 2012 01:04 AM
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eileen mohan

i notice nobody from mindjolt is answering any of these questions. whats the point in commenting so

September 18, 2012 01:13 AM
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eileen mohan

i notice nobody from mindjolt is answering any of these questions. whats the point in commenting so

September 18, 2012 01:13 AM
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Tony Grewcock

I have lost 3 nights bonus and tokens i purchased with paypal

September 18, 2012 09:16 AM
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Stephen Powell

I had tokens approaching 1.5 million and they all disappeared a few days ago.

September 19, 2012 10:43 AM
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Akram Kamel Abbassi

Dears, you did not yet refund my lost tokens from the time when you were fixing your game in Facebook. I had almost 1000 tokens and I lost them all.

Thanks

September 23, 2012 03:59 AM
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Luckygal

I lost 600 tokens

November 18, 2012 07:41 AM
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J ACKELSON

I just lost another 3,000 tokens, bring my total to 16,400. Where are they????????

December 28, 2012 05:40 PM
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Garrett Lee

i dont know how many tokens i've lost to tournaments that never load, but im starting to get sick of it.  i even stopped playing ( these occurred over the summer and just now)  i should have at least 10,000

January 19, 2013 11:28 PM
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connie reed

I have lost many tokens also and have became frustrated and am ready to stop playing mindjolt games....

January 21, 2013 02:27 PM
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Kathy Anderson

Why does Mango crash in the middle of a tournament, taking your tokens away even tho the tourney was not finished?  Over the last two days tokens have just disappeared never to reappear.  What is going on? 

January 29, 2013 04:40 PM
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Eggs1998

Just lost 400 credits,whats the point of saving them if they are going to be taken away, also last complaint lost 2400 and no indication you giving them back and I purchased those with cash, very disappointed !!

 

February 06, 2013 06:15 AM
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Djsherratt

Sick to the teeth of losing tokens/ credits. Do you tech's actually read these comments and try and solve the problems?

February 14, 2013 09:33 AM
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Paula Randall

Lost 1500 tokens   not able to move cards on Pyramid Solitaire

 

February 20, 2013 03:11 PM
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A1IZQN

Over the last week i have lost about 5,000 tokens per day why is this?

March 10, 2013 02:11 PM
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A1IZQN

Also all my scores for the games are not registering, very fustrating when you beat you own highest score can this be fixed please?

March 10, 2013 02:12 PM
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Bbcr50

I lost 10000 tokens this week because Mindjolt took my tokens to play the games but did not award me tokens when I won....very dissappointed.

April 06, 2013 09:49 AM
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Djsherratt

Yet again tokens have been lost and yet again, I sit here trying to make sense of why and wondering if some one is going to get off their ass and do something about it..
Maybe a refund, or actually taking time out to do the job anmd trouble shoot why it keeps happening. Until this happens i won't be going anywhere near mindjolt games

April 12, 2013 03:03 PM
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Bigrock

This is the 2nd time I have lost tokens and it's just not right for to do as you say and we end up losing you need to fix or I'm gone too

April 17, 2013 10:36 AM
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Angelisa

Sorry to bother you all, but I was playing 2 days ago, and clicked three times to play a new tournament in alterations and each time it took my 900 coins but the game wouldnt not start. I waited a few hours, then rebooted and cleared everything and i was able to play again but i lost 2700 points of my balance :( please help thanks Lisa

June 11, 2013 06:07 AM
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Sandi

I have not had a token problem in awhile, however, I recently played this air plane solitare and I  Have lost 200,000 tokens . I am not sure what the issue is but please let me know if you can help me out! Thanks!~ Sandi

June 30, 2013 08:45 PM
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Cathy Tarnish

I have also lost my tokens and  now have to reload after each game. Cathy

July 01, 2013 01:23 PM
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Tegehle

You continue to have scores that are unreasonable to reach on the "Spin to Win" tournament. When playing ACES UP SOLITAIRE, the highest score attainable is 34000 but yet when I spin the wheel the target score for me to beat is 40,800 and I lose! Such Bullshit! 

And then you take away the 300 tournament (room full...again bullshit) so I'm not able to play a game to get some tokens back. You guys just keep making it harder to play with tokens so we will buy and I ain't buying!!! So tough luck for you!!!

July 03, 2013 10:58 AM
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nancy ledford

i am getting NO daily tokens on cheerfruit game and my all-time high score is no longer 37K+ - it is now 10K+

August 22, 2013 06:08 PM
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Tegehle

I was in the middle of a game when suddenly the screen changed and said "A word from our sponsors" but voila...it didn't go back to my game. How often do you plan on doing this crap? 

 

August 30, 2013 09:58 PM
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Tater16225

This is ridiculous.  I've spent more time writing emails to get my tokens back than playing the game.  We need to complain to Facebook.  Either they are doing this to get people to buy tokens, or I don't know?  The "help" from Mindjolt telling people to switch to Chrome....or running old Int.Exp. or old flash player, is b.s.  Typical - like writing Microsoft about a problem.  None of these issues on my computer.  I'm officially OVER Mindjolt and will not be playing anymore of their games.  Irresponsible company, and bad p.r. 

September 13, 2013 10:50 AM